First Proof will be e-mailed within 10 days of order being placed and proper artwork submitted.

You have 3 business days to respond with revisions or approval.

Revised proofs will be e-mailed within 5 business days of receipt.

Once an approved proof is received, your order will ship out within 4 weeks.

We do not require any minimum quantity to be ordered, but the more items you order of the same design, the less costly your order will be.

We print custom apparel by a process called sublimation, or heat pressing. Your design is printed onto special paper using sublimation ink. Then, though a heat and pressure process, the ink is converted from a solid to a gas, and transfers to special fabric, where it bonds to the fabric and becomes solid again. It is then allowed to cool, and the result is a photo-quality print on your items. Sublimation is by far the best and most durable form of printing. It also ensures that the wicking properties of performance fabrics will not be compromised.

Due to the sublimation process, polyester and poly blends are the only fabrics that allow the ink to bond permanently. Also, they provide wicking and other advantages for athletic items. We do have items that have a cotton feel, and these are available for partial sublimation.

We require your artwork to be in high-resolution Vector format, such as Adobe Illustrator or PDF. The file must have been created in this format, not converted to it. If it was converted, it is actually a Raster file. See below for examples of both Vector and Raster images. If you can only provide a Raster file, then additional charges will apply to have our graphic artist re-draw the images.

You will only be charged artwork fees if your graphics are provided to us in Raster format, or if your templates are not done correctly. We are happy to provide phone support to ensure your templates are correct. You will be contacted for approval to proceed before any work is begun by our Graphic Artist.

You can always check the status of your order by logging into your account on our website and going to “Order History,” then clicking on “Status.”  If you have further questions about the details of your order status, please e-mail info@f2r.com or call F2R 1-800-677-9348.

Payment in full.
Styles and quantities.
Artwork (Vector files and layout Instruction form).

The Layout Instruction sheets are the item Template that you have dropped your artwork into. We require this so that we can be sure to print your artwork exactly where you would like it on your item. The template for each item can be found on the page with that item.